8.1 Goods supplied within the UK will normally be delivered within 3 working days of acceptance of order.
8.2 Goods supplied outside the UK will normally be delivered within 14 working days.
8.3 Where a specific delivery date has been agreed, and where this delivery date cannot be met, the Buyer will be notified and given the opportunity to agree a new delivery date.
8.4 The Seller shall use its reasonable endeavours to meet any date agreed for delivery. In any event time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
8.5 Delivery of the Goods shall be made to the Buyer’s address specified in the order and the Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
8.6 Risk in the Goods shall pass to the Buyer upon delivery of the Goods.
8.7 Title / Property in the Goods shall not pass to the Buyer until payment in full has been made.
CANCELLATION AND RETURN
9.1 The Buyer shall inspect the Goods immediately upon receipt and shall notify the Seller In writing within 3 working days of delivery if the Goods are damaged or do not comply with any of the Contract. If the Buyer fails to do so the Buyer shall be deemed to have accepted the Goods. Any items ordered incorrectly may be subject to a re-stocking charge of 25%.
9.2 Where a claim of defect or damage is made the Goods shall be returned by the Buyer to the Seller. The Buyer shall be entitled to a full refund (including delivery costs) plus any return postal charges if the Goods are in fact defective. Any items ordered incorrectly will not be entitled to a postage refund.
9.3 If you are a consumer you have the right, in addition to your other rights, to cancel the Contract and receive a refund by informing the Seller in writing or by email within 7 working days of receipt of the Goods. The right to cancel does not apply to contracts for the supply ofsoftware, audio or visual recordings if these have been unsealed by the Consumer.
9.4 Damaged or faulty goods replacements can only be credited if they are accompanied by a completed returns form obtainable from the seller.
9.5 Goods to be returned must clearly show the order number obtained from the Seller on the package.
9.6 Where returned Goods are found to be damaged due to the Buyer’s fault the Buyer will be liable for the cost of remedying such damage.